Reading rent from your bank

All you need to know about how we securely and safely read rent from your bank account

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17 articles in this collection
Written by Asa Bentley

Rent payments due on a weekend or Bank Holiday

We auto-adjust so there is nothing that you need to do
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Written by Asa Bentley
Updated over a week ago

Does rent reporting work for housemates?

Sign up, refer friends and earn Amazon vouchers.
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Written by Asa Bentley
Updated over a week ago

What if I need to make a payment for a deposit?

This is separate to your rent.
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Written by Asa Bentley
Updated over a week ago

Why do I have to verify my identity?

Data quality is important.
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Written by Asa Bentley
Updated over a week ago

What if my tenancy goes onto a rolling contract?

You don't have to do anything!
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Written by Asa Bentley
Updated over a week ago

How do I change the payment due date?

You can do so from your CreditLadder tenant account.
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Written by Asa Bentley
Updated over a week ago

Accessing payment history

See a record of your rental payments.
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Written by Asa Bentley
Updated over a week ago

How do I change my landlord’s details including payment details?

There is no need!
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Written by Asa Bentley
Updated over a week ago

CreditLadder are here to help

Dedicated UK support team on hand to help with anything that you need.
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Written by Asa Bentley
Updated over a week ago

What details do I need to give CreditLadder?

Personal and tenancy details then link your bank and you are signed up in minutes.
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Written by Asa Bentley
Updated over a week ago

Can I pay rent weekly, fortnightly, four-weekly or termly.

See here for more info.
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Written by Asa Bentley
Updated over a week ago

Is my data safe?

Data security means a lot to us.
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Written by Asa Bentley
Updated over a week ago

How does CreditLadder know my rent has been paid on time?

Our clever system reads the rent straight from your bank account.
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Written by Asa Bentley
Updated over a week ago

Can CreditLadder instruct payments from my account?

Only you and your bank can move your funds.
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Written by Asa Bentley
Updated over a week ago

Does CreditLadder store my bank login details?

No bank details are stored. They are turned into secure tokens.
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Written by Asa Bentley
Updated over a week ago

Can you explain a little more on the permissions I am granting CreditLadder?

Read only access to your bank. Only you and your bank can move your funds.
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Written by Asa Bentley
Updated over a week ago

Which banks does CreditLadder support?

We have over 95% market coverage.
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Written by Asa Bentley
Updated over a week ago