Any questions that you do have please contact our fully trained, experienced, UK based dedicated support team.

CreditLadder support is available from Mon-Fri 09:00-17:00 and can be reached by emailing  All support is provided via email and chat.

For any urgent enquiries please request a call back by emailing with the subject "Urgent" stating the emergency and CreditLadder will respond within 1 working day.

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