For non-payment initiated services CreditLadder is recognised as a “bill payment” firm. As such CreditLadder falls outside of The Payment Services Regulations 2009 and does not need to be FCA regulated for this activity.

Whereas, for providing consolidated account information back to the tenant and where in the future CreditLadder plan on initiating payments with a users consent CreditLadder does fall under regulation. As a result CreditLadder has secured FCA for both Account Information Services (AIS) and Payment Initiation Services (PIS) as a Payment Institute (Registered number 811994)